Shipping Informations

We ship worldwide.The shipping costs depend on weight and size of shipment (mail, parcel service or freight forwarding) and the destination.

In the shopping cart the shipping costs will be calculated immediately online. Simply place the desired items in the shopping cart and then proceed to the order page. There you will find a detailed listing of the basket and the exact shipping costs. Only by finally signing the order page, this is sent to us. Please contact us, if you have problems to find a shipping method or you plan to order large quantities.
The shipping costs include handling and packing charges as well as postage costs. The packages are packed well and securely.

Shipping options

VNPT postal service: It is a registered, small parcel up to 2kg. The parcel is internationally traceable by tracking code. If your order exceeds 2kg, we will pack the ordered items into additional packages. Please note that the customs and postal service providers will process small parcels with a lower priority than regular parcel service.

VNPT parcel service: Is a regular parcel. The shipment is internationally traceable by tracking code. The maximum weight of a package corresponds to the maximally allowed weight in the target country. Our experience shows that in most cases parcels are handled with a higher priority and are therefore delivered faster than small packages.

Delivery time

The given delivery times are based on our experiences. In individual cases, and in times of increased post congestion at post offices and customs, it may take slightly longer durations. We can not influence that.

  • 10-20 business days (Saturday, Sunday & Public Holidays NOT INCLUDED) to Australia, USA, Singapore, Indonesia, Germany, France
  • 10-30 business days to most other countries.

If for whatever reasons or it may be, you did not received your item during the stated period, kindly be patient with our postal services, they are human too.

We ship within 24-72 hrs (Mon-Fri) after payment is cleared. A delivery conformation will be sent via email when your order is send. All items will be dispatched from our warehouse and shipped via VNPT Registered Airmail, unless other agreements exists.

We can only assure delivery up to the post office, after that it is beyond our control.

Important NOTE

Please find out about the import regulations of your country so you do not get into trouble.

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